Questions and Answers

You've got questions and we've got answers. Don't see your question posted, give us a call anytime we're here to help however we can

What should you think about before renting a charter bus

  • What type and size charter bus do you need?

  • How many people will be traveling in your group?

  • What level of luxury or equipment is required or desired on the charter bus?

  • What is your travel itinerary?

  • Who will be the contact for your group's charter needs?

  • Which is most important to you when deciding on a charter bus: Luxury or price?

How are charter bus rental prices calculated?

The cost of your charter bus rental is determined by factors such as fleet availability, gas prices, the distance of your trip, and the duration of your trip. Other components of your trip pricing include service fees, driver gratuity, and the cost of a hotel for the driver (when applicable). We encourage you to use the free booking calculator to get an estimate of your next charter bus rental.

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Can I make last-minute changes?

In most cases, we can accommodate modifications to your itinerary and we will always strive to do our best to accommodate you. However, changes to your trip may lead to a price increase for added mileage or time.

Can I set up an employee shuttle service on a daily or weekly basis?

Absolutely! We've worked with many businesses who use our buses for their daily, weekly, or monthly shuttle service. Just call us at 1-888-800-3779, and we'll help you find a clean, private shuttle bus that runs on your route and schedule.

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What optional amenities are available?

You may be able to get additional features for an extra charge, including Wifi, electrical outlets, DVD players and monitors, public address systems, leather seats, and hardwood floors. ADA-accessible coaches are also available, with accommodations for up to two wheelchairs. You must request a handicapped-accessible vehicle at the time of your booking. The amenities vary from coach to coach, so you need to confirm what's available with your booking agent.

Do you own the buses?

No. BusWorld does not own any charter buses. Instead, we work with an extensive list of charter bus vendors nationwide, all of whom are DOT certified and have passed our stringent safety regulations.

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Do you conduct a background check on drivers?

Any driver provided by a vendor to BusWorld must participate in all screenings required by state and federal agencies and regulations. In addition, all drivers must have a minimum level of experience operating a charter bus or similar vehicle.

Can I see the bus before my trip?

Unfortunately, you won’t be able to tour the bus in person until it comes to pick you up. However, once you’ve made your reservation, you can request a picture of your motorcoach.

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Is alcohol allowed on charter buses?

Most of our partners are happy to accommodate groups who wish to drink alcohol during their trip. However, please speak to our representatives beforehand if you’re planning to bring alcohol on the bus. Also note that if you spill anything or create a mess, your group will be responsible for paying a $350 cleaning fee

Can we keep the bus for more time than stated in the contract?

As with any changes to your itinerary, this depends on a number of factors. If your bus driver agrees and your trip still meets all DOT and other regulations, we will strive to honor your request. You may, however, pay additional fees for overtime for your driver. A better option—book extra time in advance at a lower cost.

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Whatever your transportation needs are

We have helped schools, bachelor parties, sports teams, and high-flying companies get to their destinations across the USA. Speak to our customer representatives on 888-800-3779 to help with your logistics. Whether it’s 10 passengers or 1,000, let us help you.

You've got questions and we've got answers. Don't see your what you need please give us a call anytime we're here to help however we can 1-888-800-3779

We are available 24 hours seven days a week online or call us at 888-800-3779 to assist with your booking.